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Showing posts from February, 2011

Mary 'Queen of Shops' Portas Does Estate Agents

Mary Portas 'Queen of Shops' does Estate Agents Well done Mary! You succeeded in finding the rare dinosaur firm of estate agents that choose to use cliches to describe property and whose sales staff know nothing about the property they are selling! How have they managed to get away with it for so long? Especially with Trading Standards having the power of the Misdescriptions Act to defend the public from agents not telling it like it is. We try to be factual, clear and honest and I believe over the last 20 years in business in Ely we have never stretched the truth. Having staff who don't know anything about a property they're selling or showing someone round, is counter productive. Several people and Ms Portas herself banged on about how much they were paying an agent to sell the property. Exactly, we only get paid if we sell it, no upfront fees, no abortive fees, no withdrawal fees. So we don't send people on viewings who know nothing about the property as we